Privacy Policy

This Privacy Policy describes how SOURABH SAINI and its affiliates (collectively "SOURABH SAINI, we, our, us") collect, use, share, protect or otherwise process your information/ personal data through our website https://www.yogmarg.in/ (hereinafter referred to as Platform). Please note that you may be able to browse certain sections of the Platform without registering with us.

We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India.

Collection

We collect your personal data when you use our Platform, services or otherwise interact with us. Some of the information that we may collect includes but is not limited to personal data provided during sign-up or using our Platform such as name, date of birth, address, telephone/mobile number, email ID and any such information shared as proof of identity or address. Sensitive personal data may be collected with your consent, such as payment instrument information or biometric information when applicable and with consent. You always have the option to not provide information by choosing not to use a particular service or feature on the Platform.

Usage

We use personal data to provide the services you request. To the extent we use your personal data to market to you, we will provide you the ability to opt-out. We use your personal data to assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; to resolve disputes; troubleshoot problems; inform you about online and offline offers, products, services, and updates; customise your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; conduct marketing research, analysis and surveys; and as otherwise described to you at the time of collection of information.

Sharing

We may share your personal data internally within our group entities and with third parties such as sellers, business partners and third-party service providers where required to provide the Services. We may also disclose personal data to government agencies or authorised law enforcement agencies if required to do so by law.

Security Precautions

To protect your personal data from unauthorised access or disclosure, loss or misuse we adopt reasonable security practices and procedures. However, the transmission of information is not completely secure; by using the Platform you accept the security implications of data transmission over the internet.

Data Deletion and Retention

You have an option to delete your account by visiting your profile and settings on our Platform; this action would result in you losing all information related to your account. We retain personal data only as long as necessary for the purpose for which it was collected or as required by law. We may retain anonymised data for analytics.

Your Rights

You may access, rectify, and update your personal data directly through the functionalities provided on the Platform. For grievances or privacy requests, contact us using the information on the website.

Consent

Consent- By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information on the Platform in accordance with this Privacy Policy. If you disclose to us any personal data relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy. You, while providing your personal data over the Platform or any partner platforms or establishments, consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners and other third parties) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy. You have an option to withdraw your consent that you have already provided by writing to the Grievance Officer at the contact information provided below. Please mention “Withdrawal of consent for processing personal data” in your subject line of your communication. We may verify such requests before acting on our request. However, please note that your withdrawal of consent will not be retrospective and will be in accordance with the Terms of Use, this Privacy Policy, and applicable laws. In the event you withdraw consent given to us under this Privacy Policy, we reserve the right to restrict or deny the provision of our services for which we consider such information to be necessary.

Grievance Officer

If you have any grievances or requests related to your personal data, please contact the Grievance Officer using the contact information provided on this website. Please mention the nature of your request clearly (for example, "Withdrawal of consent for processing personal data" when applicable) so we can process it promptly.

Changes to this Privacy Policy: Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We may notify you about significant changes as required under applicable laws.